Safety·EASYHUB JOURNAL
US lawsuits test whether ChatGPT should be treated as a product or service under product-liability law

What changed
Reuters reported on October 7 that a growing set of US lawsuits against OpenAI is testing whether ChatGPT should be treated as a 'product' for product-liability claims or as an interactive service. Plaintiffs are advancing defective-design and related theories, while OpenAI argues that ChatGPT is an interactive service and raises other defenses including First Amendment arguments. The cases remain pending, so this is an evolving legal question rather than a settled classification.
- Original title
- Is ChatGPT a 'product' or a 'service'? A wave of lawsuits tests a theory of AI liability
- Source
- Reuters · www.reuters.com
- Topic
- Safety
- Source month
- 2026-10
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